Frequently Asked Questions (FAQ)

Services & Customization Options

Do you only build cat trees?

No. While we started with custom cat trees, we now create a wide range of cat-related installations including cat wall systems, cat gyms, climbing shelves, scratchers, cat walkways, and fully customised feline environments. We also build TV feature walls, display shelving, bookcases, and custom furnishings with cat-friendly integration.

Can you customise according to my space?

Absolutely. Every home and every cat is different. We design our projects based on your available space, interior style, and your cat’s needs and behaviour.

Can you design for multiple cats?

Of course. Many of our projects are designed for multi-cat households. We can incorporate multiple pathways, resting areas, feeding stations, and activity zones to accommodate different personalities and energy levels.

Yes. In addition to cat furniture and cat-friendly spaces, we also undertake selected custom carpentry projects such as TV feature walls, display shelving, bookcases, and bespoke furnishings.

The Customization Process & Ordering

How do I get started?

Simply reach out to us through WhatsApp at +65 9006 2852, our contact form, or social media pages. Share your ideas, photos, or sketches, and we’ll guide you through the rest of the process.

How does the customisation process work?

Simply send us photos, floor plans, measurements, or ideas of what you have in mind. We’ll discuss your requirements, propose a design, and work closely with you before production begins.

Do you offer site visits?

Yes. For larger projects, we can arrange a site visit to better understand your space and discuss design possibilities.

Materials, Pricing, & Timeline

Can I choose the materials and colours?

Yes. We offer a variety of finishes, wood tones, laminates, fabrics, and scratching materials to complement your home’s interior.

How much does a custom project cost?


Pricing depends on the size, materials, complexity, and scope of the project. Contact us with your ideas and requirements, and we’ll be happy to provide a personalised quotation.

How long does a custom project take?

Lead times vary depending on the complexity and size of the project. Most custom projects take between 2 to 6 weeks from confirmation to installation.

Safety, Installation, & Warranty

Are your products safe for cats?

Safety is our top priority. All our installations are designed with stability, durability, and your cat’s wellbeing in mind. We carefully select materials and ensure proper installation for every project.

Do you provide installation?

Yes. We provide professional installation services to ensure all fixtures and installations are secure and safe for both cats and homeowners.

Do you offer warranty?

Yes. We stand behind our workmanship and will advise the warranty coverage applicable to your project during quotation and confirmation.

Why Choose Us ?

What makes SG Raw Custom different?

We’re cat owners ourselves. Every design is created with a deep understanding of how cats climb, play, rest, scratch, and explore. We don’t just build furniture — we create spaces where cats can thrive while complementing the homes they live in.

Have an idea for your cat’s dream space? Contact us today and let’s bring it to life.

Scroll to Top